About Our service

1.When we get your inquiry, we’ll recommend you the exact suitable machine for you.
2.We’ll reply to your email within 1 hour.
3.We provide responsible and complete after-sales service.
4.Technical support, we can offer video for debugging
3.By the way,We can purchase packging film for you, according to your needs and requirements.
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About warranty:
1.one year warranty,within warranty period ,we will provide free(Only Mechanical) parts for replacement,if any problem belongs to us (delivery cost paid by customer)
2.if there are any malfunction for the machine.we will try our best to solve the problem within 24 hours.

3.We can provide installation and maintenance service at your place if you need

FAQ

1. Can your machine meet our needs well?

After receiving your inquiry, we will confirm your packing material, packing volume, bag size, packing speed and precision, and any other requirements, and then give you the proposal according to your specific requirements. Every machine is customized to meet your needs well.

2. How can we make sure about the machine quality after we put the order?

Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in Pakistan.

3. Why we should choose your company?

We are professional in packing machines over 10 years, and we provide better after-sales service. You guarantee no risk for our deal. 🙂